Premium is sold per StreamEast account. Live TV in the browser and IPTV apps that use your credentials share a hard cap of 5 simultaneous connections. Sharing a password with others is possible within that limit, but it is riskier than each person having their own paid login.
One account, one unlock
One purchase unlocks Premium features for that login. Billing, support, and limits are tied to one email. Whoever has the password can change it, enable 2FA, delete the account, or get phished on a fake mirror — so prefer signing in on your own devices and ending old sessions under My Account → Security.
The 5-connection pool
Live TV tabs and IPTV apps all count toward the same 5 connections. Going over often causes buffering or failed play for everyone. Disconnect idle apps and tabs and stay at or under 5. Details: IPTV / Live TV connection limit.
Safer habits
- Enable 2FA if the password might ever leak so a password alone is not enough.
- If someone else needs independent access, they buy Premium on their own account. Stacking time applies to the account that pays. Multiple accounts for yourself are usually fine if you are not abusing coupons or selling access — see Can I have more than one StreamEast Premium account?.
- “Shared Premium” sold by strangers is a scam risk. Buy only through official checkout on a real mirror.
- If a password was posted in a group chat, change it, End All Others, and enable 2FA immediately.
Contact support
Include the account email that owns Premium, whether the issue is connection limit, unknown sessions, or wanting separate access for someone else, and how many Live TV tabs / IPTV apps were open when it failed. Do not send passwords. Premium product help: My Account → Support (max 24 hours). Payment purchase problems: Contact Us → payment topic.
Also: How do I enable 2FA and manage sessions? · What's the difference between Free and Premium?