Account & login

10 articles

Create & verify account

How do I create and verify my StreamEast account?A StreamEast account is free and required for sign-in, saved preferences, Premium checkout, and account…I did not get the verification emailYou created an account (or came back to finish signup) but the 6-digit verification email never shows up, or…

Sign in & security

How do I reset my password?Use Forgot password when you cannot sign in with your current password, or when you want a new password…How do I change my password? Can I change my email?You can change your password while signed in from My Account. The account email address cannot be changed in…How do I enable 2FA and manage sessions?Email two-factor authentication adds a short code on every sign-in. On the same Security page you can review…I did not get the 2FA verification emailStreamEast emailed a one-time code so you can enable or disable email 2FA, or finish a sign-in while 2FA is…My account may be compromised — what should I do?Unrecognized sign-ins, sessions you did not start, or sudden lockout should be treated as a compromised login…

Settings & preferences

How do favorites and live scores work?Star teams so the homepage Favorites filter focuses on what you follow, and turn live scores on or off for…How do notification and email preferences work?You can reduce promotional emails, tune optional sign-in alerts, and clear the in-app notification inbox…How do I delete my StreamEast account?Account deletion, when offered in settings, is permanent and cannot be undone. Stopping Premium alone does…