Card & PayPal
Articles
Card or PayPal checkout errors — what should I try?
Card, Apple Pay, or PayPal opens a third-party provider. An empty provider list, a crypto-looking step, or a…
Checkout will not load or payment provider never connects
Buy Premium opens, but the payment provider page times out, shows SSL or connection errors, or never…
Why does my bank statement not say StreamEast?
Bank, PayPal, or wallet statements often show a charge that does not say “StreamEast,” or an amount that…
Why is the payment provider asking for KYC or ID verification?
During Card / PayPal checkout — or while buying an Azteco voucher at a retailer — the company handling…
Payment provider phone or SMS verification failed
During card, Apple Pay, PayPal, Cash App, or similar checkout, the payment provider may ask for SMS or phone…
Payment completed but Premium did not activate
You finished a payment, but My Account still shows Free or an old expiry. That is often still processing —…
I paid with Cash App but my subscription was not confirmed
You paid with Cash App and StreamEast still shows Free. Most Cash App checkouts confirm in minutes. In…