You can reduce promotional emails, tune optional sign-in alerts, and clear the in-app notification inbox without turning off required security mail.

Optional email controls

Open My Account → Preferences → Email section → turn options on or off → save if asked. New sign-in alerts and promotional emails follow those choices. If promos still arrive, confirm you saved Preferences and that you are signed into the same account email the mail uses.

Security emails always send

Password-change and similar security notices are always sent and cannot be switched off in Preferences. That is intentional. If volume feels like spam from a fake domain, verify you are on an official mirror instead of trying to mute real security mail.

In-app Notifications

Open My Account → Notifications to read or delete in-app notices. Email prefs and this list are separate systems — clearing the inbox does not change security email rules.

Other Preferences

The same Preferences page covers display and playback defaults such as dark mode, Hide chat by default, live scores, logos, layout, TV guide, and Premium auto-select premium stream. Premium can sync some preferences across devices. Player chat and theater controls also live on the stream page Controls panel — see How do I use Theater Mode, Hide Chat, and player Controls?.

Contact support

Say which control you changed (sign-in alerts, promotional, in-app notifications), whether the unwanted message looks like security mail or marketing, and about when the last unwanted email arrived. Free: Contact Us. Premium: My Account → Support (max 24 hours). Login or security delivery issues: Login problems.

Also: How do I enable 2FA and manage sessions? · How do I get support?