You created an account (or came back to finish signup) but the 6-digit verification email never shows up, or arrives too late. Without that code, the account stays unverified.

Use the verification screen

Stay on the screen right after registration, or open Login → verify email if you returned later. Codes are requested from that flow. You should see a place to enter a 6-digit code and a Resend control.

Search the correct inbox

Check spam, junk, promotions, and any blocked or quarantine list for the exact address you registered. First-time mail is often filtered. Confirm there are no typos — a wrong address will never receive the code, so start over with the correct one instead of waiting forever.

Resend and wait the cooldown

Use Resend once, then wait about 2 minutes before the first wait clears, then about 5 minutes, then about 10 minutes on later tries. Rapid repeats do not help. Enter only the newest code; codes expire in about 15 minutes.

Alternative delivery path

For addresses that are harder to deliver to, StreamEast can automatically retry on an alternative delivery path when you request a fresh code. One clean Resend after a miss is better than opening a second account. Later attempts often succeed even when the first never arrived — especially on iCloud, Hotmail, Outlook, and other Microsoft inboxes.

Wrong kind of code?

If you need a 2FA or sign-in code instead of signup verification, see I did not get the 2FA verification email.

Contact support

Send the exact registered email, about when you registered and last used Resend, whether a wait timer appeared (2 / 5 / 10 minute pattern), and which folders you checked. Do not create several near-duplicate accounts while waiting. Open Contact Us → Login problems.

Also: How do I create and verify an account? · How do I reset my password?